renewable sources of energy like wind, solar and hydro power. Not catering to these three factors will neutralise any other reforms that may be on the cards.
Should our service delivery reforms not begin from simple and doable tasks that could bring immediate relief to a common man? Should our reforms not begin by re-engineering our police force, liberating it from the clutches of the politicians and converting it into an autonomous and professional institution?
Should we not do away with all affidavits and ghost attestations that citizens need to frequently submit to the government? Can we not eliminate or drastically reduce the need for citizens to visit government offices? Citizens should be able to communicate with the government via phone, fax, letter or email. The government should respond and deliver all documents by post instead of asking people to come for their collection.
What stops us from introducing telephonic/electronic money transfer for payment of all government dues? Individuals should not be required to visit offices or banks for receiving or depositing any government tax or fee. In Karachi alone, one can do away with 10 million annual visits to the E&T department for payment of motor vehicle tax (averaging three visits per car owner). Millions of citizens queue up every month in National Saving Branches to receive what could have directly gone into their bank accounts.
Why can the government not force its colonial bureaucracy to eliminate all support staff such as ‘qasids’, ‘naib qasids’, clerks, typists, peons and drivers? Like elsewhere in the world, every officer regardless of his rank should be his own typist, ‘qasid’, driver and ‘office boy’.
Why can we not get rid of the concept of official vehicles? The federal and provincial government officials in Pakistan (mis)use over 150,000 official cars while the UK government uses only 85 – of which 13 are allocated to ministers and the rest are part of a common car pool.?
Only if the bureaucrats were to be intelligently reading daily newspapers (http://www.dawn.com/news/1196381, http://www.thenews.com.pk/Todays-News-9-282208-Life-as-a-citizen , http://www.thenews.com.pk/Todays-News-9-325255-How-not-to-collect-taxes), they would have picked up a hint or two about the thing called ‘reforms’.
These and many other alleviation measures can be implemented in a very short period of time. They require neither foreign funding nor foreign consultants. After all there are not many examples of countries having made progress with rented brains.
The writer is a management systems consultant and a freelance writer on social issues. Email: naeemsadiq@gmail.com
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