as a classic case in the aviation industry because this is one airline which has returned from the edge of collapse simply because its management and staff refused to be cowed down by failure.
The fact that PIA has gone for dry-leased aircraft has also worked well for the airline. The PIA fleet is now being rationalized through induction of modern, fuel efficient, narrow bodied aircraft. In this connection, two Airbus A-320 aircraft have been recently acquired on dry lease. This has increased the number of A-320 aircraft in the PIA fleet to five. From June, 2015, more A-320s would be added to the fleet. PIA has also added two ATR-72-500 turboprop aircraft to its fleet for short and feeder routes and more such aircraft are to be added soon.
PIA has also brought about noticeable improvements in punctuality and passenger handling. The result is that more PIA flights depart and arrive on time than before which is improving passenger confidence in the airline. It is important to remember that through all the smooth and rough, PIA has maintained a very good safety record and offers passengers the prospect of a safe and secure flight whether operating within Pakistan or on international routes. The issues of terrorism and militancy have also not been allowed to mar its services.
Overstaffing is an area that has been bothersome for the airline; it has at present one of the highest aircraft-to-staff ratios in the industry. However, it needs to be remembered that besides functioning simply as an airline, PIA is engaged in so many other ground-based activities which require additional staffing and this aggravates the overall employee numbers. The management is looking at ways to bring down the ratio through staff rationalization. Addition of more aircraft will also serve to improve the ratio.
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