This refers to the letter ‘Unsuccessful transactions’ (December 8) by Muhammad Fayyaz. Besides the non-availability of cash, there are a number of other issues that regularly cause trouble to ATM users. At times while drawing the cash, one gets counterfeit currency notes especially of higher denominations. What is even more frustrating is the fact that the bank staff doesn’t help customers at all. Despite the evidence (fake currency notes and ATM transaction slip) shown to bank officials, the bank doesn’t accept its fault.
There is an urgent need for the SBP and the Consumer Rights Commission to look into these and other similar ATM-related issues and ensure that ATM users get all the services which are being paid for by them. The banking authorities need to take corrective measures in a timely manner otherwise many customers will shy away from using this useful facility.
Group Capt (r) Saeed Nawaz Khan
Rawalpindi
March 23 is a day of pride for every Pakistani. It reminds us of the historic Lahore Resolution, which was ratified on...
I am writing to convey my profound concern over the proposed construction of six canals on the Indus River. Sindh has...
I wish to highlight a serious issue faced by pet owners in Malir Khokhrapar, Karachi — the lack of veterinary...
Garbage cleaners play quite a simple but essential role in our society by beautifying our streets and cities. Without...
Today, marks World Meteorological Day, a day to recognise the importance of weather, climate, and water in our daily...
On Saturday , the world marked the annual World Water Day. This day is meant to raise awareness about the importance...
