According to its operating manual, the A320, like most passenger aircraft, has an electronic keypad that can be used to unlock the door. As a standard security measure, however, such keypads can be disabled by the pilots.
That’s the point. Whoever is in the cockpit can lock everyone else out. This makes sense if one is trying to prevent a hijacking. It becomes a problem when the pilot turns out to be the bad guy. In the case of Flight 9525, if the prosecutors are right, the co-pilot, determined to crash the plane, would have disabled the keypad, making egress impossible in the time remaining.
These events stand as a chilling reminder of how difficult it is to harden our systems entirely against attack. The human factor is always a variable for which we cannot fully account.
Eric Schlosser, in his book Command and Control: Nuclear Weapons, the Damascus Accident, and the Illusion of Safety, tells us how planners agonised for decades over how to prevent a crazed individual from stealing or detonating a nuclear weapon.
Even if guarded against outsiders, the systems couldn’t be completely protected against insiders. His chilling conclusion is that the problem was never really solved: We’ve just been lucky.
It’s likely that pilots have been locked out of cockpits before, but always by accident. Their colleagues doubtless have let them back in, and nobody’s given the matter another thought. Probably the incidents were never even logged. Even if they had been, it’s not likely much would have changed.
As the sociologist Charles Perrow notes in his book Normal Accidents, we rarely take precautions against incidents that seem trivial at the time they occur.
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