ISLAMABAD: The Power Division has directed all electricity distribution companies (Discos), including K-Electric, to formalise service-level agreements (SLAs) with the industries using captive power generation, aiming to strengthen reliance on the national grid and ensure a more reliable electricity supply.
The agreements, initially proposed for a two-year term, will outline specific service commitments, including penalties for non-compliance by Discos. The move is part of the government’s broader strategy to enhance the quality and stability of industrial power supply.
“The purpose of the SLA is to encourage industrial consumers to increase reliance on Discos’ distribution systems by offering competitive terms and ensuring uninterrupted, high-quality electricity,” the Power Division stated in official letters to Discos.
The agreements will specify procedures for addressing technical faults and resolving supply issues while complementing existing regulations under the Distribution Code, Grid Code, and Consumer Service Manual.
A Power Division spokesman said that the initiative aims to integrate industrial power needs with the national grid’s capabilities, fostering a more interconnected electricity supply system.
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