I wish to highlight an issue faced by many senior citizens regarding biometric verification for essential services. The government recently passed a bill allowing senior citizens to sign a waiver in cases where biometric impressions cannot be captured effectively. This was a commendable step towards simplifying processes for the elderly. However, during a recent visit to Islamabad, as a 65-year-old overseas Pakistani, I encountered a major setback. While trying to resolve a misplaced mobile phone SIM, my fingerprints repeatedly failed to register. Despite the government’s facilitation, the telecom company refused to honour the signed waiver, citing the reason that my NIC does not have a lifetime validity.
This raises an important question: if the government has taken steps to ease the process, why are service providers nullifying its effect through arbitrary conditions? Elderly individuals often face difficulties with biometrics due to age-related issues and such rigid policies create unnecessary hurdles. I urge the concerned authorities to hold service providers accountable and ensure that government-mandated reforms are implemented uniformly.
Imran Muhammad
Islamabad
The M-9 Motorway, one of the key routs in Pakistan connecting Karachi to Hyderabad, faces several problems. One of the...
It was heartening to read Senator Sherry Rehman's statement highlighting the damage caused by plastic pollution and to...
Khyber Pakhtunkhwa faces a complex situation, with ongoing challenges related to militancy and terrorism. While these...
Per capita water availability in the country has been declining at an alarming rate, dropping from 1,500 cubic meters...
We see widespread support for Imran Khan from various influential personalities and groups advocating for his release....
There is a constant rise in brutal terrorist attacks in Khyber Pakhtunkhwa, Balochistan and other parts of country....
