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Monday September 16, 2024

Navigating the future

There is need for continuous evolution, adaptation, strategic alignment, to enhance tech landscape in Pakistan

By Fahad Zahid
January 08, 2024
This photograph shows Pakistani employees of an online marketplace company in Karachi. — AFP
This photograph shows Pakistani employees of an online marketplace company in Karachi. — AFP

In the realm of technological advancement, Pakistan stands at the crossroads of innovation and opportunity. The evolving landscape of technology in the country presents challenges and promising prospects for future business endeavors. As we delve into this domain, it becomes crucial to comprehend the existing obstacles and the potential avenues for growth.

There is a need for continuous evolution, adaptation, and strategic alignment, to enhance the tech landscape in Pakistan. Businesses and leaders need to acknowledge technology as a journey rather than a one-time project, as the ever-changing nature of technology demands a continuous upgrade and adaptation to new business models. The evolving global discourse, such as the integration of sustainability and environmental considerations into technological solutions, further accentuates the need for businesses to stay abreast of contemporary requirements. What was once overlooked is now a significant factor affecting global competitiveness, including carbon footprint reporting for exports.

Infrastructure, a linchpin in technological development, emerges as a two-sided coin. Connectivity has witnessed significant improvement over the years, with increased investment and multiple internet cables bolstering Pakistan’s internet connectivity. However, the realm of data centers and managing one’s infrastructure is undergoing rapid transformation. Major industry players have shifted gears by adopting cloud solutions provided by top technology companies, freeing businesses from the burden of managing their technological infrastructure and ensuring security in an era riddled with cyber threats.

For budding entrepreneurs and business owners entering the technological arena, certain pivotal pillars need consideration. A strong alignment between business objectives and technology implementation becomes paramount, emphasizing the need for adept IT leadership. Moreover, embracing cloud-based solutions and leveraging the agility they offer for quick implementations and enhanced returns on investment stands as a cornerstone for sustainable growth.

Amidst these discussions, the spotlight shifts to skill development – a vital gear in the machinery of technological progress. While Pakistani universities produce IT resources, a crucial gap remains in creating ‘sellable’ talent equipped with the hands-on expertise demanded by the global market. Collaboration between universities and organizations appears as a promising solution.

The government’s proactive role in driving skill enhancement initiatives could be a game-changer. Government policies and initiatives in fostering technological growth exhibit significant intent but lack a cohesive direction. Aligning strategies with top IT giants could amplify their impact, potentially establishing shared service centers and supporting IT exports. Drawing insights from successful economies like India, which have propelled their exports through robust IT sectors, Pakistan stands poised to leverage its IT potential for economic progress.

E-commerce, digital transformation, and the advent of Fintech present a mixed landscape of promise and challenge. While e-commerce adoption is steadily growing, limitations in digitalizing the economy, especially concerning cash-on-delivery models, pose hurdles to unleashing its full potential. The shift toward digital payments and a comprehensive Fintech ecosystem holds the key to unlocking further advancements in this domain. An incentivized shift to the digital landscape may just help Pakistan catch up with emerging economies.

Delving into disruptive technologies like AI and Robotic Process Automation (RPA), it becomes evident that their integration is reshaping operational paradigms. RPA has begun revolutionizing repetitive tasks, reducing manual interventions, and heralding cost-effective solutions. The deployment of AI, though still in its nascent stages, shows promise in augmenting operational efficiency, albeit with a clear need for human intelligence to guide and enhance these technologies.

AI will not replace you but a person using AI will. Economic progress depends on increased employment and diverse opportunities. Technical qualifications stand to pave the way. The future landscape of technology-driven businesses in Pakistan hinges on embracing technology as a continuous journey. It requires an amalgamation of strategic leadership, skill development, policy alignment, and a proactive approach toward adopting and innovating with cutting-edge technologies. By recognizing the symbiotic relationship between technological evolution and business growth, Pakistan stands poised to carve a niche in the global technological arena.


The writer is director of Large Enterprise, SAP Pakistan. He can be reached at: https://www.linkedin.com/in/fahad-zahid