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Wednesday December 25, 2024

What's new for WhatsApp Business users?

New WhatsApp update, available for beta users, is designed to provide tailored solutions for businesses

By Web Desk
September 07, 2024
A representational image shows a person holding a phone with the WhatsApp icon displayed on its screen. — Unsplash
A representational image shows a person holding a phone with the WhatsApp icon displayed on its screen. — Unsplash

In some good news for WhatsApp Business users, the app has introduced a new Meta AI assistant feature, specifically designed to improve businesses.

The AI chatbot, available in the WhatsApp beta for Android 2.24.19.16 update, offers personalised insights, educational resources, and organisational support, allowing businesses to enhance productivity and focus on core activities.

All you need to do is ask the AI chatbot to do it.

According to WABetaInfo, with Meta AI, users can create unique images, design advertisements, and update their profiles, adding a creative dimension to their interactions.

This update, which is available for beta users on the Google Play Store, is designed to provide tailored solutions for businesses to attract new users and strengthen customer relationships.

This image shows the new WhatsApp Business feature. — WABetaInfo
This image shows the new WhatsApp Business feature. — WABetaInfo

Additionally, the Meta AI assistant also helps users improve their business’s customer satisfaction and increase sales.

Currently, Meta AI for businesses is available in selected countries, with a phased rollout. This means that while some regions can immediately benefit from the advanced features of Meta AI, others may gain access as the service expands in the coming weeks.